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Yahoo! Uses Drupal for Pattern Library Intranet

Content Management | Development | drupal | Knowledge Management

Implementing a Pattern Library in the Real World: A Yahoo! Case Study

The Problem

Yahoo’s multiple business units, each containing decentralized user experience teams, have a natural tendency to design different solutions to similar problems. Left unchecked, these differences would weaken the Yahoo! brand and produce a less usable network of products. Designers and managers have discussed “standards” as a way to solve this problem but this standards content (often contained only in the memories of designers) has never existed in a commonly accessible format.

I originally found this story because of the Drupal folks being excited about Yahoo choosing Drupal as the best CMS to meet their specific needs for this project. But there is much to learn from this collaborative standards formation, and knowledge management effort in the "interface design" space.

Blogging for the EDU Enterprise?

Collaboration | drupal | ECM | WorkBlog
When reading posts relating to the latest 4.5 release of drupal, I came across an interesting post exploring the use of drupal for university wide blogging. Drupal for the EDU Enterprise (40K users?) I was immediately curious as to which University was pursuing this venture. Seeing that the post was from lhl, I followed his profile to his personal blog, the about in turn leading me to his USC personal page. I knew that USC was involved in internet2 and the middleware iniative, on the grid computing front, but had not made contact with anyone from USC participating in the WebISO and directory areas. USC also has a nice installation of [uPortal], http://my.usc.edu/. Apparently they are using Pubcookie instead of Yale CAS. David C., you may run into Leonard Lin at JA-SIG Summer 2004. Anyway, it would be good to follow up with him, about JA-Sig, WebISO, university blogging etc, since we don't have too many local contacts with uPortal and I2 Middleware. Anyway, I am quite interested in blogging as a feature for simple ad-hoc web publishing for our constituents. Students specifically would I think latch on to a blogging service if we were to offer one through Cougars' Den. There are some sites focused on the blogging and such in the classroom, such as kairosnews.org, also a drupal site btw. One drupal contributer, also a teacher, is using technical writing courses at his university to produce open source software documentation. I have seen anything that lends toward collaborative book writing, as easy as a blog, in eCollege. Of course blogging among Faculty and Staff within a university could generate more categorical knowledge sharing than any other currenlty available medium. The truth is, blogging is just the name for the simple publishing, sharing, and conversing of information. Its knowledge management in the most organic sense. Blogging brings something traditionally difficult, web publishing, to just about anybody. I don't think people care about having "home pages" beyond a simple blog with a customizable theme, links, their thoughts, and a simple way to attach images or files. Perhaps its time to start thinking of Enterprise Content Management is more than a three letter accronymn with a large vendor pricetag. Certainly blogging doesn't solve workflow, imaging and archiving and other advanced ECM topics, but I doubt one monolithic solution will do the trick. Worth a thought. Speaking of easy web publishing, I need to write about a next generation Wiki, Jotspot. Here's a great writeup about jotspot from social software expert Christopher Allen. I watched half of the flash demo, and will need to spend some more time with it before sharing my thoughts. It may not be "it", but something as simple as it, could take over the collaborative, workgroup, workflow, knowledge management software landscape easily.
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