eCompanion: Login Directions

If an eSupport class has been set up for your face-to-face class you can follow the directions below to access this part of your class (see below if you can login but your course does not appear):

  1. Go to the website http://Online.apu.edu
  2. Click the "Login" button on the left side of the screen.
  3. You will enter your Student ID number in the XXX-XX-XXXX format. Please note: the university does not use SSN any longer for Student ID numbers. FIRST TIME USERS: Your password is your first name, first letter capitalized. IF YOU'VE BEEN TO ONLINE.APU.EDU BEFORE: Your password is the same as it was during your last online or eSupport class.
  4. Click Go to Class.
  5. Click on the tab at the top of the page "User Profile" and update your email address and password.

If the system does not recognize your username and password:

  1. Go to the website http://Online.apu.edu
  2. Click "Apply/Enroll"
  3. Click on the link to get into an "APUeSupport Course"
  4. Select the level of the course in which you wish to enroll (Undergrad, Grad, ADP).
  5. Fill in the requested information. When asked for a Student Number use your Student ID number which is in the XXX-XX-XXXX format. All students are given a number which is on all correspondence from the university. You should not use your Social Security number.
  6. Select the term which your course is offered in, and click "Continue."
  7. You can now select the course that you are taking to access its online site.
  8. If the system says this login is not unique please follow the directions at the top of this sheet carefully once more, if still not working contact Andrew Jittu at ajittu@apu.edu.

If you can LOGIN but your class DOES NOT appear:

  1. Login with your student ID and password
  2. Click on the "Add/Drop" tab at the top of the page
  3. Select which level class (Undergrad, Grad) you are taking
  4. Select the term you are currently in (ie: eCompanion Grad Spring 1)
  5. Select to "Add" a course (clicking on drop will not drop you from the registrar's, you have to drop all classes officially through them)
  6. Select the course you wish to add and click continue
  7. Click back on "Enrolled Courses" when finished and you'll see your course.